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Description
Microsoft Teams meetings rely on your device and network working together in real time. A few simple steps taken before your meeting can significantly improve audio, video and overall call quality.
Tips
Use headphones and, where possible, a dedicated microphone
- You will sound much better to others if your microphone can't "hear" the audio back from the meeting, so headphones or earbuds can, surprisingly, help your . A good microphone can also improve audio quality. Headsets with integrated mics usually work better than built-in laptop microphones.
Use a wired internet connection if available
- A wired (Ethernet) connection is generally more stable than Wi-Fi and can reduce issues such as lag, dropped calls or poor video quality.
Improve your network signal
- If you are using Wi-Fi or cellular data, move closer to your router or to an area with stronger signal strength. Physical distance, walls and interference can affect connection quality.
Restart your device before the meeting
- If you have call quality problems, restarting your computer can clear temporary issues and ensures your system is running optimally before the meeting begins.
Ensure only one copy of Microsoft Teams is installed on Windows
Ensure Microsoft Teams is set to auto update
- Keeping Teams up to date ensures you have the latest performance improvements, bug fixes and security updates. For more information, check out Microsoft's article: Update Microsoft Teams