Clear the Teams cache

If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help.

Problem

If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams.

Best solution

Note: When you reset the Teams app, the app data will be deleted. This includes any personalization settings that you might have configured.

1. Type settings in the search box, and then select the Settings app from the results.
2. Select Apps > Installed apps, and then type Microsoft Teams in the search box.
3. Locate the New Microsoft Teams app from the results, select the More options button (...) on the right, and then select Advanced options.
4. In the Reset section, select Reset.
5. Restart Teams.

Other suggestions and more information

• Clear Teams cache from Microsoft