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Description
This site allows signed-in users to share service catalogue entries or knowledge base articles with anyone easily.
Step-by-step guide
- If you would like to email someone else a catalogue entry or knowledge base article, click the green Share button on the right side of the article. You must be signed in to see this button.
- When you click the Share button, you will be prompted to enter the recipients' email. A pre-populated message will appear with the link and the title of the catalogue entry or knowledge base article. You may add additional information if you wish. Then click Send.
More information
If you don't want to send the article through the built-in email tool, you can copy and paste the text into your email, chat client or other communications tool.
Depending on the article's level of access, the recipient may be required to log into the site to view the article.