Body
For the quickest and most efficient way to contact IT Services, please consult the Service Catalogue and submit a ticket through the appropriate service. You may need to sign in to this website in order to see all the services available to you:
Service Catalogue
For general assistance, submit a ticket under the various 'Report an issue' entries:
Report an issue
You can also find helpful articles in our self-help Knowledge Base section:
Knowledge Base
Operating hours information
In addition to the Solutions website, Douglas College IT Services is also available via email and phone only during the following support hours:
Email: servicedesk@douglascollege.ca
Phone: 604-527-5330
| Monday |
8am - 6pm |
| Tuesday |
8am - 6pm |
| Wednesday |
8am - 6pm |
| Thursday |
8am - 6pm |
| Friday |
8am - 5pm |
| Saturday |
8am - 4pm |
| Sundays & Stat Holidays |
Closed |
Classroom Hotline
If you are an instructor with an on-campus class at risk of being disrupted due to technical issues, click here to access Classroom Hotline information.