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- Services
- IT Services
- Microsoft 365 and Software
Report an issue with a network file or folder, OneDrive for Business, SharePoint files or folder
- Services
- IT Services
- Devices, A/V, and Printing
- Desktop and Mobile Device Support
Report an issue with a Douglas College computer, power supply, keyboard, mouse, adapter, lab or public machine.
- Services
- IT Services
- Wi-Fi, Internet, and VPN
Report issues with eduroam, Wi-Fi (wireless), or Internet connectivity
- Services
- IT Services
- Devices, A/V, and Printing
- Printing and Related Services
Printing issues with a department printer
- Services
- IT Services
- Microsoft 365 and Software
Report an issue with Douglas College software, including Microsoft Office, Adobe, Windows and macOS
- Services
- IT Services
- Accounts and Permissions
For help with password, computer login and other CNA issues
- Services
- IT Services
- Accounts and Permissions
For help with MFA reset, receiving MFA verification codes and other MFA issues
- Services
- IT Services
- Blackboard, Teaching, and Learning
Report an issue with Blackboard or Kaltura