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Articles (22)

Pinned Article Clearing your browser cache

Your browser cache is a collection of temporary files that browsers use. Deleting these files can help solve some web site issues.

Clear the Teams cache

If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help.

College email in Microsoft 365

As a Douglas College registered student or active employee, you will have access to Microsoft 365.

Common Adobe keyboard shortcuts

Adobe Creative Cloud applications offer a variety of keyboard shortcuts to help you work more efficiently.

Common Office for Windows keyboard shortcuts

Learn these common Office for Windows keyboard shortcuts to speed up your work.

Device accessibility

This article contains links to common accessibility and usability pages.

Forwarding emails on Outlook

Forwarding emails from your Outlook account to a personal email address can be useful for consolidating your emails or accessing them from a single inbox.

Frequently visited third party support websites

This article lists some websites for common third party support.

How to check Windows 10 version

How to determine the version of Windows 10 running on a college computer.

How to create fillable PDF files

This article describes how to create fillable PDF files.

How to open private browsing mode in your browser

This article explains how to open Incognito mode in the popular web browsers Chrome, Edge, Firefox, Safari, and Opera.

Installing Microsoft 365

This article links to a Microsoft knowledge base article showing how to install Microsoft 365 on a PC or macOS computer.

Intermittent access to Google Services

There may be errors when trying to access Google's suite of services like Docs and Sheets on campus.

Learn Microsoft 365

This article contains links to Microsoft 365 support and training resources.

Microsoft 365 FAQ

Frequently asked questions about Microsoft 365.

Microsoft 365 on macOS read-only issue

Check out this article if you encounter a “read-only mode” message upon launching any Microsoft 365 apps.

Microsoft Office for home use

Microsoft Office apps are available for home use.

Microsoft Teams FAQ

Frequently asked questions about Microsoft Teams.

Reduce background noise in Teams

Have you ever heard background noise during a Teams meeting?

Setting up Douglas College email on Android and iOS

Check out the links in this article for assistance to set up email on Android or iOS.

Upgrading to Windows 10 version 22H2

Instructions for initiating in-place upgrade to Windows 10 version 22H2, for computers running Windows 10 version 21H2 and older.

Viewing digital signatures in PDFs

This article describes problems with viewing digital signatures in PDFs.