Description
Your browser cache is a collection of temporary files that browsers use. Deleting these files is safe and harmless, and can help solve some web site issues, especially what you see on a web page or if you are having difficulties logging in.
Please link to the guide that pertains to your browser application. The most commonly used browsers at Douglas College are Microsoft Edge and Google Chrome.
Step-by-Step guides
| Browser |
Recommendation |
Link to guide |
| Apple Safari for iOS and iPadOS |
Tap "Clear History and Website Data" when prompted |
Link
|
| Apple Safari for macOS |
Remove All Website Data if given the opportunity |
Link
|
| Brave Software's Brave Browser |
For 'Time range', select "All Time" |
Link
|
| Google Chrome |
For 'Time range', select "All Time" |
Link
|
| Microsoft Edge |
For 'Time range', select "All Time" |
Link
|
| Mozilla Firefox |
For 'When', select "Everything" |
Link
|
| Opera Software's Opera |
For 'Time range', select "All Time" |
Link
|
| Vivaldi Technologies' Vivaldi |
For 'Delete Data For', select "All Time" |
Link
|
More information
If the site still acts up, try using your browser's private or "incognito" mode. That kicks out cache and cookies for that session, providing a clean slate for browsing.
Please follow the links in this article to access private browsing mode on your browser:
How to open private browsing mode in your browser