College email in Microsoft 365


As a Douglas College registered student, you will have free access to Microsoft 365, a collection of services in the cloud that includes your Douglas College email account, Office applications and 100 gigabytes of OneDrive storage space. All Douglas College official communications and Blackboard course emails are sent to your college email account.

Your Douglas College email

All students are provided a College email address after they register for their first course. 

The email address includes and is made of your name and a number. For example, “”.

You can look up your Douglas College email address on the Self-service Portal: myAccount under Personal Information.   

Using your Douglas College email to communicate with the College helps to keep your information and data secure. 

Please start using your College email to communicate with the College, if you aren’t already. 

Reasons to use your College email to communicate with the College: 

  1. It protects your information 
  2. It is required by College policy 

How to log in

  1. Go to
  2. On the Email field, type your College email address (
  3. On the Password field, type the Wi-Fi password (College Network Access password. Your password is sent to your personal email when you're registered for at least one course).
  4. Click Sign In

The details of the Microsoft 365 credentials

College Email address:
Your College Email address is sent to you via the email notification of the Microsoft 365 account creation to your personal email. Your exact username for an email address can also be found in Blackboard. Login to Blackboard -> click on your name in the left navigation menu -> View E-mail address.

On the Password field, type College Network Access password which is the same one used for the wired and wireless networks.

Email registration for password reset:
As soon as you start at Douglas, make sure the email address registered in your network profile is the one you want to use for password reset. If you forget your password, a code will be sent to this email address. By default it was set as your personal email — the one informed to the College when you register. If you need to update it, enter your personal email address, NOT your Douglas College email.

Password Reset:
If you forget your password, go to Password Portal. A code will be sent to the personal email address registered on the Password Portal to allow you to create a new one.

How to forward Microsoft 365 email

If you prefer to receive in your personal email account any emails sent to your Microsoft 365 account, set up the auto-forward option by following these instructions.

Using Microsoft 365 & Douglas email after graduation

Once you have completed your studies, the system will email you a request to move all the files you would like to keep from OneDrive to your personal storage, or purchase a license before your access expires. You will receive a 30-day notice prior to the expiry date. All files left on the Microsoft 365 system after that period will be deleted permanently.

Getting help?

For issues involving Office 365, go to


Article ID: 7758
Wed 11/29/23 10:38 AM
Wed 4/10/24 11:50 AM