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Description
This article describes how to connect to Wi-Fi on Android/Chromebook.
Please be aware each device manufacturer might have different settings and options.
These instructions are general and are not specific to any device.
Step-by-Step guide - Douglas College Internal
These are common fields and their settings.
1) Go to Settings
2) Open Network and Internet (this may be named Connections or something similar)
3) Select Internet (or something similar like Wi-Fi)
4) Select Douglas College Internal from the list of network hotspots.
5) Set the following fields if applicable. Field names may be different on your device:
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EAP Method
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PEAP
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Phase 2 authentication
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MSCHAPV2
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Online certificate status
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Select Do not verify, Do not check, Use system certificates, or something similar
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Domain
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douglascollege.ca
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Identity/Username
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Nine digit student number or employee username
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Password
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CNA password
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6) Press Join or Connect
General troubleshooting for Douglas College Internal
1) Go to Settings
2) Open Network and Internet (this may be named Connections or something similar)
3) Select Internet (or something similar like Wi-Fi)
4) In the list of network hotspots, select Forget each network if they are listed.
a. Douglas College Internal
b. Douglas College Guest
c. Eduroam
5) Power off and power on your device.
6) Return to the above steps to connect to Douglas College Internal or Eduroam
If you have any issues, please visit our Students Helping Students for hands on assistance.
You can find Students Helping Students in the New Westminster and Coquitlam libraries (https://douglascollege.ca/shs).
Or feel free to contact IT Services.