Popular Services

Report an account issue

For help with password, computer login and other CNA issues

Report a hardware issue

Report an issue with a Douglas College computer, power supply, keyboard, mouse, adapter, lab or public machine.

Students Helping Students
Report a software issue

Report an issue with Douglas College software, including Microsoft Office, Adobe, Windows and macOS

Report a Blackboard issue

Report an issue with Blackboard

Report an MFA issue

For help with MFA reset, receiving MFA verification codes and other MFA issues

Report a network issue

Report issues with eduroam, Wi-Fi (wireless), or Internet connectivity

Computer labs
Report a file storage issue

Report an issue with a network file or folder, OneDrive for Business, SharePoint files or folder

Report a printer or printing issue

Printing issues with a department printer