My Recently Visited Services

Students Helping Students

This catalogue entry describes the service offered by the Students Helping Students team.

Computer labs
Report a Blackboard issue

Report an issue with Blackboard or Kaltura.

Report a network issue

Report issues with eduroam, Wi-Fi (wireless), or Internet connectivity

Report a software issue

Report an issue with Douglas College software, including Microsoft Office, Adobe, Windows and macOS

Report an account issue

For help with password, computer login and other CNA issues

Report a hardware issue

Report an issue with a Douglas College computer, power supply, keyboard, mouse, adapter, lab or public machine.

Report an MFA issue

For help with MFA reset, receiving MFA verification codes and other MFA issues

Report a file storage issue

Report an issue with a network file or folder, OneDrive for Business, SharePoint files or folder

Report a printer or printing issue

Printing issues with a department printer