My Recently Visited Services

This catalogue entry describes the service offered by the Student Helping Students team.


For help with password, computer login and other CNA issues.


For help with MFA reset, receiving MFA verification codes and other MFA issues.


Report an issue with Blackboard or Kaltura.


Report an issue with a network file or folder, OneDrive for Business, SharePoint files or folder.


Report an issue with Douglas College software, including Microsoft Office, Adobe, Windows and macOS.


Report an issue with a Douglas College computer, power supply, keyboard, mouse, adapter, lab or public machine.


Report issues with eduroam, Wi-Fi (wireless) or Internet connectivity.


Printing issues with a department printer.