My Recently Visited Services

College Network Access

About the CNA service.

Microsoft 365
Computer labs
Report an account issue

For help with password, computer login and other CNA issues.

Report a software issue

Report an issue with Douglas College software, including Microsoft Office, Adobe, Windows and macOS.

Report a printer or printing issue

Printing issues with a department printer.

Report a Blackboard issue

Report an issue with Blackboard or Kaltura.

Report an MFA issue

For help with MFA reset, receiving MFA verification codes and other MFA issues.

Report a file storage issue

Report an issue with a network file or folder, OneDrive for Business, SharePoint files or folder.

Report a hardware issue

Report an issue with a Douglas College computer, power supply, keyboard, mouse, adapter, lab or public machine.

Report a network issue

Report issues with eduroam, Wi-Fi (wireless) or Internet connectivity.